@font-face{font-family:Aurora;src:local('Segoe UI');font-display:swap}
:root{color-scheme:light;--fd-bg:#f4f6fb;--fd-surface:#fff;--fd-ink:#253349;--fd-muted:#68788c;--fd-primary:#397d75;--fd-primary-soft:#e5f1ee;--fd-line:#e3e8ef;--fd-lavender:#7b82b0;--fd-lavender-soft:#eff0fa;--fd-rose:#aa5268;--fd-rose-soft:#faedf1;--fd-amber:#99691d;--fd-amber-soft:#fcf3e4;--fd-sage:#639078;--fd-shadow:0 8px 35px #253c5010;--fd-sidebar:#fbfcfe}
[data-theme=dark]{color-scheme:dark;--fd-bg:#111b2a;--fd-surface:#1a2637;--fd-ink:#e4eaf3;--fd-muted:#a2b0c3;--fd-primary:#89cec0;--fd-primary-soft:#253e40;--fd-line:#304056;--fd-lavender:#b1b7e4;--fd-lavender-soft:#303449;--fd-rose:#efa4b8;--fd-rose-soft:#442f41;--fd-amber:#ecc38a;--fd-amber-soft:#443b2c;--fd-sage:#9ac8b0;--fd-shadow:0 8px 35px #0002;--fd-sidebar:#162234}
*{box-sizing:border-box}body{margin:0;background:var(--fd-bg);color:var(--fd-ink);font-family:Aurora,'Segoe UI',system-ui,sans-serif;font-size:14px;line-height:1.5}button,input,select,textarea{font:inherit}button,a,input,select,textarea{ -webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.5}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--fd-lavender);outline-offset:3px}svg{display:block}.icon{width:19px;height:19px;flex-shrink:0;stroke:currentColor;fill:none;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}a{color:var(--fd-primary)}h1,h2,h3,p{margin:0}h1{font-weight:650;font-size:29px;letter-spacing:-1px}h2{font-size:17px;font-weight:650;letter-spacing:-.3px}h3{font-size:14px;font-weight:650}small,.mini{font-size:12px}.muted{color:var(--fd-muted)}.mono{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:12px}.eyebrow{text-transform:uppercase;font-size:10px;font-weight:700;letter-spacing:1.4px;color:var(--fd-primary)}.divider{height:1px;background:var(--fd-line);margin:20px 0}.section-title{font-size:14px;font-weight:650;margin:22px 0 12px}.boot-message{padding:50px}
.app-shell{display:grid;grid-template-columns:232px minmax(0,1fr);min-height:100vh}.sidebar{background:var(--fd-sidebar);border-right:1px solid var(--fd-line);padding:26px 18px;display:flex;flex-direction:column;gap:24px;position:sticky;top:0;height:100vh}.brand{display:flex;align-items:center;gap:11px;padding:0 10px}.brand-mark{width:37px;height:40px;border-radius:12px;background:linear-gradient(145deg,#458d82,#91adaf 70%,#9f9cc1);position:relative;box-shadow:0 6px 14px #397d7525;display:grid;place-items:center;color:white}.brand-mark .icon{width:23px;height:23px}.brand-name{font-weight:760;font-size:23px;letter-spacing:-1px;line-height:1.1}.brand-caption{font-size:9px;letter-spacing:2px;color:var(--fd-muted);margin-top:4px}.org-block{padding:12px;border:1px solid var(--fd-line);background:var(--fd-surface);border-radius:12px}.org-block label{display:block;font-size:9px;letter-spacing:1px;text-transform:uppercase;color:var(--fd-muted);margin-bottom:5px}.org-block select{width:100%;background:transparent;border:0;color:var(--fd-ink);padding:2px 0;font-weight:650;min-height:26px}.nav-label{padding:0 12px;margin:4px 0 9px;font-size:10px;color:var(--fd-muted);font-weight:600;letter-spacing:1px;text-transform:uppercase}.nav-group{display:grid;gap:5px}.nav-button{width:100%;border:0;background:transparent;display:flex;gap:12px;align-items:center;border-radius:10px;text-align:left;padding:11px 12px;color:var(--fd-muted);font-weight:500;transition:background .15s,color .15s}.nav-button:hover{background:var(--fd-primary-soft);color:var(--fd-primary)}.nav-button.active{background:var(--fd-primary-soft);color:var(--fd-primary);font-weight:650;box-shadow:inset 3px 0 var(--fd-primary)}.nav-count{margin-left:auto;font-size:11px;min-width:22px;padding:0 5px;text-align:center;border-radius:5px;background:var(--fd-surface)}.sidebar-bottom{margin-top:auto;border-top:1px solid var(--fd-line);padding-top:16px}.profile{display:flex;gap:9px;align-items:center}.avatar{width:32px;height:32px;display:inline-grid;place-items:center;border-radius:50%;background:var(--fd-lavender-soft);color:var(--fd-lavender);font-size:11px;font-weight:650;flex-shrink:0}.avatar.large{width:44px;height:44px;font-size:14px}.profile-info{min-width:0}.profile-info strong{display:block;font-size:12px}.role-select{background:transparent;border:0;color:var(--fd-muted);padding:0;max-width:150px;font-size:11px;min-height:26px}.demo-caption{font-size:10px;color:var(--fd-muted);margin-top:16px;line-height:1.6}.sidebar-version{display:flex;align-items:center;gap:7px;color:var(--fd-primary);font-size:10px;letter-spacing:.4px;margin-top:12px}.live-dot{height:6px;width:6px;border-radius:50%;display:inline-block;background:var(--fd-sage)}
.workspace{min-width:0}.topbar{min-height:76px;background:var(--fd-surface);border-bottom:1px solid var(--fd-line);display:flex;align-items:center;justify-content:space-between;padding:17px 34px;gap:16px}.breadcrumb{display:flex;align-items:center;gap:12px;font-size:12px;color:var(--fd-muted)}.breadcrumb strong{font-weight:550;color:var(--fd-ink)}.top-tools{display:flex;align-items:center;gap:14px}.search-box{display:flex;align-items:center;gap:10px;border:1px solid var(--fd-line);background:var(--fd-bg);padding:8px 12px;border-radius:9px;min-width:220px}.search-box .icon{width:16px;height:16px;color:var(--fd-muted)}.search-box input{width:100%;border:0;outline:none;background:transparent;color:var(--fd-ink);font-size:12px;padding:0}.keyboard-hint{font-size:9px;padding:1px 4px;border:1px solid var(--fd-line);border-radius:4px;white-space:nowrap;color:var(--fd-muted)}.icon-button{display:grid;place-items:center;width:34px;height:34px;border:0;background:transparent;border-radius:8px;color:var(--fd-muted);position:relative}.icon-button:hover{background:var(--fd-bg)}.notification-dot{position:absolute;top:5px;right:5px;height:6px;width:6px;border-radius:50%;background:var(--fd-rose)}.top-divider{height:24px;width:1px;background:var(--fd-line)}.mobile-menu{display:none}.content{padding:32px 34px 44px;max-width:1600px;margin:0 auto}.page-heading{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:25px}.page-heading p{color:var(--fd-muted);margin-top:7px;font-size:13px}.heading-actions,.toolbar{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.page-heading .eyebrow{margin-bottom:8px}.date-control{display:flex;gap:8px;align-items:center;color:var(--fd-muted);font-size:12px;white-space:nowrap}.workspace-footer{display:flex;align-items:center;justify-content:space-between;gap:15px;font-size:10px;color:var(--fd-muted);padding:22px 0 0;margin-top:18px;border-top:1px solid var(--fd-line)}
.btn{border:1px solid var(--fd-line);border-radius:8px;background:var(--fd-surface);color:var(--fd-ink);display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:9px 14px;font-size:12px;font-weight:550;min-height:36px;text-decoration:none;white-space:nowrap;transition:background .15s,box-shadow .15s}.btn:hover{background:var(--fd-bg)}.btn.primary{background:var(--fd-primary);border-color:var(--fd-primary);color:#fff;box-shadow:0 3px 8px #397d7520}[data-theme=dark] .btn.primary{color:#102f2b}.btn.primary:hover{filter:brightness(.96)}.btn.ghost{border-color:transparent;background:transparent;color:var(--fd-muted)}.btn.small{padding:6px 10px;min-height:29px;font-size:11px}.btn.danger{background:var(--fd-rose-soft);color:var(--fd-rose);border-color:transparent}.btn .icon{width:15px;height:15px}.panel{background:var(--fd-surface);border:1px solid var(--fd-line);border-radius:13px;box-shadow:var(--fd-shadow);min-width:0;overflow:hidden}.panel-head{display:flex;align-items:center;justify-content:space-between;padding:20px 22px 16px;gap:12px}.panel-head p{font-size:11px;color:var(--fd-muted);margin-top:4px}.panel-body{padding:0 22px 22px}.grid-2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.grid-3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.grid-4{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.split{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(0,1fr);gap:20px}.stat-card{background:var(--fd-surface);border:1px solid var(--fd-line);border-radius:12px;padding:19px 20px;box-shadow:var(--fd-shadow);position:relative;min-width:0}.stat-card>label{display:block;font-size:12px;color:var(--fd-muted)}.stat-number{font-size:30px;line-height:1.3;font-weight:630;letter-spacing:-1px;margin-top:11px;font-variant-numeric:tabular-nums}.stat-meta{margin-top:8px;font-size:10px;color:var(--fd-muted);display:flex;gap:5px;align-items:center}.stat-icon{position:absolute;right:18px;top:18px;color:var(--fd-primary);background:var(--fd-primary-soft);border-radius:9px;padding:8px}.stat-icon .icon{width:17px;height:17px}.stat-card.lavender .stat-icon{color:var(--fd-lavender);background:var(--fd-lavender-soft)}.stat-card.amber .stat-icon{color:var(--fd-amber);background:var(--fd-amber-soft)}.stat-card.rose .stat-icon{color:var(--fd-rose);background:var(--fd-rose-soft)}.badge{display:inline-flex;align-items:center;gap:5px;padding:3px 8px;line-height:1.5;border-radius:5px;font-size:10px;font-weight:550;white-space:nowrap}.badge.teal{background:var(--fd-primary-soft);color:var(--fd-primary)}.badge.lavender{background:var(--fd-lavender-soft);color:var(--fd-lavender)}.badge.amber{background:var(--fd-amber-soft);color:var(--fd-amber)}.badge.rose{background:var(--fd-rose-soft);color:var(--fd-rose)}.badge.gray{background:var(--fd-bg);color:var(--fd-muted)}.chips{display:flex;gap:5px;flex-wrap:wrap}.chip{border:1px solid var(--fd-line);background:var(--fd-surface);padding:6px 11px;border-radius:6px;color:var(--fd-muted);font-size:11px}.chip.active{background:var(--fd-primary-soft);border-color:transparent;color:var(--fd-primary);font-weight:600}.chip span{margin-left:5px;font-size:10px;color:inherit}.notice{padding:12px 15px;border-radius:8px;background:var(--fd-lavender-soft);color:var(--fd-lavender);font-size:12px;line-height:1.6;margin:12px 0}.notice.success{background:var(--fd-primary-soft);color:var(--fd-primary)}.notice.warning{background:var(--fd-amber-soft);color:var(--fd-amber)}.notice.error{background:var(--fd-rose-soft);color:var(--fd-rose)}
.table-wrap{width:100%;overflow:auto}.table,table{width:100%;border-collapse:collapse;font-size:12px;text-align:left}.table th,table th{font-size:10px;color:var(--fd-muted);text-transform:uppercase;font-weight:550;letter-spacing:.6px;background:var(--fd-bg);padding:11px 18px;white-space:nowrap;border-block:1px solid var(--fd-line)}.table td,table td{padding:14px 18px;border-bottom:1px solid var(--fd-line);vertical-align:middle}.table tr:last-child td,table tr:last-child td{border-bottom:0}.table tbody tr:hover{background:var(--fd-bg)}.ticket-title{background:transparent;border:0;text-align:left;color:var(--fd-ink);padding:0;font-weight:600;line-height:1.5;font-size:12px}.ticket-title:hover{color:var(--fd-primary)}.ticket-ref{color:var(--fd-muted);font-size:10px;margin-bottom:3px}.ticket-sub{color:var(--fd-muted);font-size:10px;margin-top:4px}.assignee-cell{display:flex;align-items:center;gap:8px;white-space:nowrap}.assignee-cell .avatar{width:25px;height:25px;font-size:9px}.table-end{display:flex;justify-content:space-between;align-items:center;padding:13px 20px;font-size:11px;color:var(--fd-muted);gap:15px}.priority-dot{display:inline-block;width:6px;height:6px;margin-right:6px;border-radius:50%;background:var(--fd-lavender)}.priority-dot.alta{background:var(--fd-rose)}.priority-dot.baja{background:var(--fd-sage)}.sla-text{white-space:nowrap;font-size:11px;color:var(--fd-primary);display:flex;align-items:center;gap:5px}.sla-text.overdue{color:var(--fd-rose)}.sla-text.paused{color:var(--fd-muted)}.sla-text .icon{width:12px;height:12px}.field{display:flex;flex-direction:column;gap:6px;min-width:0}.field>label,.field label{font-size:11px;font-weight:550;color:var(--fd-muted)}.field input,.field select,.field textarea,.toolbar select,.toolbar input{background:var(--fd-surface);color:var(--fd-ink);border:1px solid var(--fd-line);padding:9px 11px;border-radius:7px;width:100%;min-height:37px;font-size:12px}.field textarea{min-height:90px;resize:vertical}.toolbar input{width:190px}.toolbar select{width:auto}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.form-grid>.full,.field.full{grid-column:1/-1}.check{display:flex;gap:9px;align-items:center;font-size:12px}.check input{accent-color:var(--fd-primary);width:16px;height:16px}.empty{text-align:center;padding:45px 22px;color:var(--fd-muted);font-size:13px}.empty .icon{width:32px;height:32px;margin:0 auto 12px;color:var(--fd-lavender)}.empty h3{color:var(--fd-ink);margin-bottom:8px}.progress{height:6px;background:var(--fd-bg);border-radius:5px;overflow:hidden;margin:12px 0}.progress-fill{height:100%;background:var(--fd-primary);border-radius:5px;transition:width .25s}.list-row{padding:14px 0;border-bottom:1px solid var(--fd-line);display:flex;align-items:flex-start;gap:11px}.list-row:last-child{border-bottom:0}.list-row strong{font-size:12px;display:block}.list-row p{font-size:11px;color:var(--fd-muted);margin-top:3px}.metric-bar{height:7px;background:var(--fd-bg);border-radius:7px;overflow:hidden}.metric-bar>span{display:block;height:100%;background:var(--fd-primary)}
.aurora-banner{background:linear-gradient(110deg,var(--fd-primary-soft) 0%,var(--fd-surface) 65%,var(--fd-lavender-soft) 100%);padding:22px 25px;border:1px solid var(--fd-line);border-radius:12px;margin-bottom:22px;display:flex;align-items:center;justify-content:space-between;gap:20px}.aurora-banner h2{font-size:19px;font-weight:600;letter-spacing:-.5px}.aurora-banner p{font-size:12px;color:var(--fd-muted);margin-top:5px}.aurora-score{display:flex;align-items:center;gap:12px}.score-ring{width:55px;height:55px;display:grid;place-items:center;border:3px solid var(--fd-primary);border-right-color:var(--fd-line);border-radius:50%;font-size:15px;font-weight:650;color:var(--fd-primary)}.overview-stats{margin-bottom:22px}.overview-main{margin-top:22px}.chart-legend{display:flex;align-items:center;gap:15px;font-size:10px;color:var(--fd-muted)}.legend-dot{height:7px;width:7px;border-radius:50%;display:inline-block;margin-right:5px}.chart-svg{width:100%;height:205px;color:var(--fd-muted);overflow:visible}.area-stack{display:flex;align-items:center;gap:10px;margin:16px 0}.area-stack label{width:115px;font-size:11px;color:var(--fd-muted)}.area-stack .metric-bar{flex:1}.area-stack strong{font-size:11px;width:20px;text-align:right}.workflow-tip{padding:16px;background:var(--fd-primary-soft);border-radius:9px;margin-top:16px}.workflow-tip p{font-size:11px;color:var(--fd-primary);line-height:1.6}.detail-layout{display:grid;grid-template-columns:minmax(0,1.8fr) minmax(0,1fr);gap:24px}.detail-label{font-size:10px;text-transform:uppercase;color:var(--fd-muted);letter-spacing:.6px;margin-bottom:5px}.detail-value{font-size:13px;margin-bottom:16px}.timeline{margin:12px 0;list-style:none;padding:0}.timeline li{position:relative;padding:0 0 18px 20px;border-left:1px solid var(--fd-line);font-size:12px}.timeline li::before{position:absolute;content:'';left:-4px;top:5px;width:7px;height:7px;border-radius:50%;background:var(--fd-primary);border:2px solid var(--fd-surface)}.timeline li:last-child{border:0}.timeline-meta{font-size:10px;color:var(--fd-muted);margin-top:3px}.timeline-comment{padding:9px 11px;border-radius:7px;background:var(--fd-bg);margin-top:8px;font-size:11px;white-space:pre-wrap;overflow-wrap:anywhere}.dialog-tabs{margin:18px 0}.detail-actions{display:flex;gap:7px;flex-wrap:wrap;margin:15px 0}.fd-dialog{border:1px solid var(--fd-line);border-radius:16px;box-shadow:0 25px 80px #18273433;background:var(--fd-surface);color:var(--fd-ink);padding:0;width:min(900px,calc(100% - 32px));max-height:88vh}.fd-dialog::backdrop{background:#13233360;backdrop-filter:blur(4px)}.dialog-head{display:flex;align-items:flex-start;justify-content:space-between;padding:24px 26px 18px;border-bottom:1px solid var(--fd-line);gap:18px}.dialog-head h2{font-size:20px}.dialog-body{padding:24px 26px;overflow:auto;max-height:calc(88vh - 94px)}.dialog-footer{display:flex;justify-content:flex-end;gap:8px;margin-top:24px;border-top:1px solid var(--fd-line);padding-top:18px}.dialog-error{display:none}.dialog-error:not(:empty){display:block}.customer-form-heading{margin-bottom:14px}.customer-option{display:block;width:100%;text-align:left;border:1px solid var(--fd-line);background:var(--fd-surface);border-radius:9px;padding:13px;color:var(--fd-ink);margin:7px 0}.customer-option:hover,.customer-option.selected{border-color:var(--fd-primary);background:var(--fd-primary-soft)}#toast-container{position:fixed;bottom:24px;right:24px;z-index:1000;display:grid;gap:9px;max-width:calc(100% - 36px)}.toast{border:1px solid var(--fd-line);border-radius:10px;background:var(--fd-surface);box-shadow:0 8px 35px #15253325;padding:13px 18px;color:var(--fd-ink);font-size:12px;border-left:3px solid var(--fd-primary)}.toast.error{border-left-color:var(--fd-rose)}.toast.warning{border-left-color:var(--fd-amber)}.guide-step{display:flex;gap:13px;padding:14px 0}.guide-number{width:25px;height:25px;display:grid;place-items:center;border-radius:50%;background:var(--fd-primary-soft);color:var(--fd-primary);font-size:11px;flex-shrink:0}.guide-step strong{font-size:13px}.guide-step p{font-size:12px;color:var(--fd-muted);margin-top:4px}.focus-card{outline:2px solid var(--fd-primary);outline-offset:3px}.app-shell.compact td{padding-block:9px}.view-enter{animation:arrive .2s ease-out}@keyframes arrive{from{transform:translateY(4px)}to{transform:none}}
@media(min-width:1600px){.content{padding-top:40px}.topbar{padding-inline:44px}.content{padding-inline:44px}}@media(max-width:1180px){.app-shell{grid-template-columns:205px minmax(0,1fr)}.sidebar{padding-inline:12px}.topbar{padding-inline:23px}.content{padding:27px 23px}.grid-4{grid-template-columns:repeat(2,minmax(0,1fr))}.top-tools{gap:8px}.search-box{min-width:180px}.split{grid-template-columns:minmax(0,1.5fr) minmax(0,1fr)}}@media(max-width:850px){.app-shell{grid-template-columns:180px minmax(0,1fr)}.sidebar{padding-inline:9px}.brand{padding-inline:6px}.brand-name{font-size:21px}.nav-button{font-size:12px;padding:11px 10px;gap:8px}.content{padding:25px 20px}.topbar{padding-inline:20px}.search-box{display:none}.page-heading{align-items:flex-start}.split,.grid-3{grid-template-columns:1fr}.aurora-score{display:none}.detail-layout{grid-template-columns:1fr}.grid-2{gap:14px}.table th,.table td{padding-inline:13px}.date-control{display:none}}@media(max-width:640px){.app-shell{grid-template-columns:1fr}.sidebar{display:none;position:fixed;left:0;top:0;z-index:30;width:235px;box-shadow:15px 0 50px #0003}.app-shell.menu-open .sidebar{display:flex}.mobile-menu{display:grid}.topbar{padding:13px 16px;min-height:64px}.content{padding:23px 16px}.top-tools{gap:5px}.breadcrumb{font-size:11px;gap:8px}.top-tools>.badge,.top-divider,.top-tools>.avatar{display:none}.page-heading{flex-direction:column;gap:15px}.page-heading h1{font-size:25px}.heading-actions{width:100%}.grid-2,.form-grid{grid-template-columns:1fr}.grid-4{gap:10px}.stat-card{padding:16px 14px}.stat-number{font-size:27px}.stat-icon{padding:5px;top:13px;right:12px}.stat-card>label{font-size:10px;max-width:95px}.stat-meta{font-size:9px}.aurora-banner{padding:19px}.panel-head{padding:17px 16px;align-items:flex-start}.panel-body{padding:0 16px 18px}.workspace-footer{flex-direction:column;align-items:flex-start}.toolbar input{width:100%}.btn{min-height:39px}.dialog-head,.dialog-body{padding:20px}.fd-dialog{width:calc(100% - 20px);max-height:94vh}.dialog-body{max-height:calc(94vh - 90px)}.form-grid>.full{grid-column:auto}.chart-legend{flex-wrap:wrap}.table-end{align-items:flex-start}.field input,.field select,.field textarea{font-size:16px}.topbar .icon-button{width:32px}.date-control{display:none}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}
.table td select,.table td input,table td select,table td input{max-width:100%;min-width:140px;background:var(--fd-surface);color:var(--fd-ink);border:1px solid var(--fd-line);border-radius:7px;padding:8px 10px;font-size:12px}.table td select:disabled,.table td input:disabled{opacity:.5}.score-ring{display:flex;justify-content:center;align-items:center;gap:1px}.score-ring small{font-size:10px}.workflow-tip .icon{display:inline-block;vertical-align:middle;width:15px;height:15px;margin-right:4px}[data-customers-fields] .form-grid,[data-customer-fields] .form-grid{grid-template-columns:repeat(3,minmax(0,1fr))}button.customer-option{font:inherit}.customer-option .mini{display:block;margin-top:4px}.field input[readonly]{background:var(--fd-bg)}@media(max-width:640px){[data-customers-fields] .form-grid,[data-customer-fields] .form-grid{grid-template-columns:1fr}.score-ring{display:none}}

[data-customer-choice]{width:100%;border:1px solid var(--fd-line);border-radius:9px;padding:13px 15px;background:var(--fd-surface);color:var(--fd-ink);font:inherit;text-align:left;margin:8px 0;transition:background .15s,border-color .15s}[data-customer-choice]:hover{background:var(--fd-primary-soft);border-color:var(--fd-primary)}[data-customer-choice] .mini{display:block;color:var(--fd-muted)}
.sidebar{overflow-y:auto;gap:17px;scrollbar-width:thin;padding-top:22px;padding-bottom:22px}.nav-group{gap:2px}.nav-button{padding-block:9px}.actor-label{display:block;color:var(--fd-muted);font-size:10px;margin-top:12px;margin-bottom:5px}.actor-select{width:100%;max-width:100%;font-size:10px;padding:7px 5px;background:var(--fd-surface);color:var(--fd-ink);border:1px solid var(--fd-line);border-radius:7px}.ticket-context-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px;padding:16px;background:linear-gradient(110deg,var(--fd-primary-soft),var(--fd-lavender-soft));border:1px solid var(--fd-line);border-radius:10px;margin-bottom:20px}.ticket-context-grid .detail-label{display:block}.ticket-context-grid strong{font-size:12px}.history-route{border-radius:7px;padding:9px 11px;background:var(--fd-primary-soft);color:var(--fd-primary);margin-top:8px;line-height:1.8}.history-route .icon{width:14px;height:14px;vertical-align:middle}.attachment-list{display:grid;gap:8px;margin:12px 0 20px}.attachment-item{display:flex;align-items:center;justify-content:space-between;gap:12px;border:1px solid var(--fd-line);padding:10px 12px;border-radius:9px}.attachment-item strong{display:block;font-size:12px;overflow-wrap:anywhere}.attachment-item .icon{flex-shrink:0}.detail-actions .btn{white-space:normal}.grid-3>.panel{min-width:0}.panel h2{overflow-wrap:anywhere}@media(max-width:640px){.ticket-context-grid{grid-template-columns:1fr}.attachment-item{flex-wrap:wrap}.sidebar .actor-select{font-size:12px}}

/* Shared spacing: the page owns section gaps; grids own card gaps; cards own
   their content gaps. Existing per-view inline margins no longer add up. */
:root{
  --fd-section-gap:28px;
  --fd-card-gap:22px;
  --fd-card-padding:24px;
  --fd-body-gap:14px;
  --fd-control-gap:10px;
}
#view{
  display:grid;
  grid-template-columns:minmax(0,1fr);
  gap:var(--fd-section-gap);
}
#view > *{
  min-width:0;
  margin-block:0 !important;
}
#view > .btn{
  justify-self:start;
}
.grid-2,.grid-3,.grid-4,.split{
  gap:var(--fd-card-gap);
}
.panel{
  display:flex;
  flex-direction:column;
}
.panel-head{
  padding:var(--fd-card-padding) var(--fd-card-padding) 18px;
}
.panel-head .section-title{
  margin:0;
}
.panel-body{
  display:flex;
  flex-direction:column;
  gap:var(--fd-body-gap);
  flex:1;
  padding:0 var(--fd-card-padding) var(--fd-card-padding);
}
.panel-body > *{
  min-width:0;
  margin-block:0 !important;
}
.panel > .panel-body:first-child{
  padding-top:var(--fd-card-padding);
}
.panel-body > :is(.btn,.badge){
  align-self:flex-start;
}
.card-actions,.connection-status{
  display:flex;
  align-items:center;
  flex-wrap:wrap;
  gap:var(--fd-control-gap);
}
.connection-status{
  justify-content:space-between;
}
.panel-body > .card-actions{
  margin-top:auto !important;
  padding-top:4px;
}
.panel-body > .toolbar,.dialog-footer,.detail-actions{
  gap:var(--fd-control-gap);
}
.panel-body > form > .toolbar,
.panel-body > form > .chips + .check{
  margin-top:var(--fd-body-gap);
}
.panel-body > .notice{
  padding:14px 16px;
}
.detail-layout{
  gap:var(--fd-section-gap);
}
.detail-layout > div > p + .ticket-context-grid{
  margin-top:var(--fd-body-gap);
}
.detail-layout > aside > .detail-actions{
  margin-top:18px;
}
.notice > p{
  margin-top:6px;
}
@media(max-width:850px){
  :root{
    --fd-section-gap:24px;
    --fd-card-gap:18px;
    --fd-card-padding:20px;
  }
}
@media(max-width:640px){
  :root{
    --fd-section-gap:20px;
    --fd-card-gap:16px;
    --fd-card-padding:18px;
    --fd-body-gap:12px;
  }
  .panel-head{
    padding-bottom:16px;
    flex-wrap:wrap;
  }
  .card-actions .btn{
    white-space:normal;
    text-align:center;
  }
}

.catalog-layout{display:grid;grid-template-columns:minmax(240px,.8fr) minmax(0,1.5fr);gap:var(--fd-card-gap);align-items:start}
.catalog-search{flex:1;max-width:420px}.catalog-search input{width:100%}
.catalog-reason{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;padding:14px;text-align:left;border:1px solid var(--fd-line);border-radius:9px;background:var(--fd-surface);color:var(--fd-ink)}
.catalog-reason>span:first-child{min-width:0}.catalog-reason strong{display:block;font-size:13px;overflow-wrap:anywhere}.catalog-reason .mini{display:block;margin-top:5px;font-size:10px}
.catalog-reason:hover,.catalog-reason.selected{background:var(--fd-primary-soft);border-color:var(--fd-primary)}
.catalog-subheading{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap;padding-top:16px;border-top:1px solid var(--fd-line)}
.catalog-sublist{display:grid;gap:14px}.catalog-subitem{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;border:1px solid var(--fd-line);padding:16px;border-radius:10px}
.catalog-subitem>div:first-child{min-width:0}.catalog-subitem strong{font-size:13px;overflow-wrap:anywhere}.catalog-subitem p{margin-top:5px}.catalog-subitem .toolbar{justify-content:flex-end;flex-shrink:0}
.catalog-form{display:grid;gap:18px}.catalog-form>.notice,.catalog-form>.dialog-footer{margin:0}.catalog-form .check input{width:16px;height:16px;min-height:16px}
@media(max-width:1000px){.catalog-layout{grid-template-columns:1fr}.catalog-reason-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}.catalog-subitem{flex-wrap:wrap}}
@media(max-width:640px){.catalog-reason-list{grid-template-columns:1fr}.catalog-search{max-width:none;flex-basis:100%}.catalog-subitem{padding:14px}.catalog-subitem .toolbar{justify-content:flex-start}.catalog-reason{flex-wrap:wrap}}